We resolve complaints against financial service providers. Complain about a financial service or product Follow the company’s complaints procedure.

The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response. You can call us on Freephone 0800 347 257, or email us at info@fscl.org.nz or complaints@fscl.org.nz. Our Office of General Counsel drafts and reviews legislation, regulations and circular letters, conducts disciplinary and other hearings, issues legal opinions, and renders legal advice to DFS staff. Skip to main content Un sitio web oficial del gobierno federal de los Estados Unidos
We’re working remotely and here to help you. You can also check the status of a complaint, or add information,such as Letter of Authorization (PDF), to an existing complaint. Consumer Complaint Use our online Consumer Complaint Portal to file a complaint with DFS. June 5, 2020 BSI Financial Services response Good Morning Ms. Hadlock, I'm sorry to read your review as a new customer.I see that your loan was serviced transferred on 06/02/2020. Start a new complaint We are independent, fair and free for consumers. If you have a complaint with a financial product or service, tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.


Be aware that we may share a copy of your complaint with the company or individual you are complaining about.